The car rental process is not limited to the price or duration of the vehicle; in some cases, additional charges may apply. These extra costs depend on the conditions stated in the rental agreement and often arise from details that drivers overlook. Mirza Rent A Car provides a transparent rental policy throughout Istanbul, clearly informing customers about all fees to ensure a safe and surprise-free experience. In this article, we’ll explain in detail under what circumstances extra charges may occur and how to avoid them.
Additional charges are extra costs applied due to services or situations that occur outside the scope of the rental agreement. These fees usually result from user errors, violations of the rental duration, vehicle return conditions, or special requests. The main goal is to maintain the safety of the vehicle fleet and ensure the sustainability of the service.
Mirza Rent A Car follows a transparent approach regarding extra charges. Before the rental begins, the company clearly lists all potential fees in the agreement, such as fuel differences, extra driver, late return, or one-way drop-offs. This allows customers to make informed decisions before signing the contract.
One of the most common extra charges in car rental is the fuel difference fee. Typically, vehicles are rented under a “full to full” fuel policy, meaning the car is provided with a full tank and must be returned in the same condition. If the vehicle is returned with less fuel, the cost of the missing fuel is billed to the renter.
Mirza Rent A Car applies a clear and fair system across Istanbul. The fuel level is recorded upon pickup, and the same level is expected at drop-off. If the fuel level is lower, a refueling service fee may also be added. For this reason, renters are advised to check the fuel gauge before returning the vehicle.
While some companies offer a “return empty” option, Mirza Rent A Car always prefers the “full to full” policy to ensure customer satisfaction and fair pricing. This approach minimizes unexpected fuel-related charges.
Not adhering to the scheduled return time stated in the rental contract is one of the most frequent causes of additional charges. In the case of a late return, hourly or daily fees may apply if the rental period is exceeded. This is especially critical during peak seasons when the vehicle is reserved for the next customer.
An early drop-off may occur if travel plans change or the rental is no longer needed sooner than expected. Some companies may not refund unused days or may charge a small cancellation fee. However, Mirza Rent A Car adopts a flexible approach. If notified in advance, the company provides the fairest possible solution for early returns.
It’s also important to note that insurance coverage may be affected by late returns. Renters should always plan according to the return time stated in the contract to avoid potential issues.
Many renters prefer to pick up their vehicle at the airport or return it to a different location for convenience. However, these services often involve extra fees because the vehicle must be transported between locations, incurring fuel and staffing costs.
Mirza Rent A Car offers vehicle delivery services at both Istanbul Airport and Sabiha Gökçen Airport, providing convenience to travelers. If the return location differs from the pickup point, a small location fee may apply depending on the distance. This fee is clearly stated during booking, ensuring there are no hidden costs.
For travelers embarking on long trips, a “one-way rental” option is also available — for example, picking up the vehicle in Istanbul and returning it in Antalya. While a distance-based fee may apply, Mirza Rent A Car keeps these charges below market averages to maintain affordability.
Only the driver listed in the rental agreement is authorized to operate the vehicle. However, for long journeys or when sharing driving duties, an additional driver must be added to the contract. A small daily fee is typically charged for each extra driver added.
Mirza Rent A Car allows flexibility with additional drivers. Customers can add another driver either during booking or at pickup. This inclusion extends insurance coverage and prevents potential legal issues, as insurance only applies to drivers listed in the contract. Unauthorized drivers may void the insurance policy.
The additional driver fee is generally calculated on a daily basis and added to the total rental cost. Mirza Rent A Car keeps these fees minimal and, for long-term rentals, may even offer the service free of charge as part of promotional campaigns.
In Turkey, toll roads and bridges use the Fast Pass System (HGS) and Automatic Pass System (OGS). All rental cars are equipped with these systems, and toll charges are billed to the renter at the end of the rental period. This eliminates the need for cash payments during travel.
Mirza Rent A Car equips all its vehicles with HGS tags for a seamless experience. Toll usage is automatically recorded, and charges are reflected on the final invoice. Only the toll amount is billed — no additional service fees are applied. This ensures customers can travel comfortably across highways and bridges in Istanbul and beyond.
Notable examples include the 15 July Martyrs Bridge, Fatih Sultan Mehmet Bridge, and Osmangazi Bridge. Customers can request toll details at vehicle return for complete transparency. Frequent travelers can also pre-load HGS balances through Mirza Rent A Car for easier toll management.
If traffic rules are violated during the rental period, the resulting fines are charged to the renter. Common violations include speeding, illegal parking, or not wearing a seatbelt. These fines are automatically linked to the vehicle’s license plate through the official system. Mirza Rent A Car provides copies of all official documents and processes payments transparently.
In addition to traffic fines, vehicle damage may incur costs depending on the type of insurance. If mini damage coverage is not included, minor scratches, dents, or rim damages may be billed to the customer. Mirza Rent A Car ensures fairness by conducting detailed vehicle inspections before and after each rental, preventing customers from being held responsible for pre-existing damage.
No extra charges are applied without customer notification and approval. This approach reflects Mirza Rent A Car’s commitment to transparency and customer satisfaction.
Every insurance policy has coverage limits. Certain situations fall outside the scope of mini damage insurance or full coverage. For instance, interior damage, accidents under alcohol influence, or unauthorized driving are not covered. In these cases, repair costs are billed to the renter.
Mirza Rent A Car explains all such exceptions clearly before signing the contract. Customers can expand their coverage by purchasing mini damage or additional insurance packages, reducing the risk of extra costs. Especially in a high-traffic city like Istanbul, these options provide both financial and emotional relief.
For renters without extra insurance, a fee equivalent to the vehicle’s daily rental cost may apply for each day the car is under repair. For this reason, reviewing insurance options carefully is strongly recommended. Mirza Rent A Car’s team helps customers select the most suitable coverage plan.
Mirza Rent A Car operates under a fully transparent pricing policy. All possible extra charges are clearly outlined before booking, and no additional fees are applied without customer consent. This makes Mirza Rent A Car one of the most trusted rental companies in Istanbul.
Additional charges are only applied when necessary and supported by documentation. Fees such as fuel differences, late returns, HGS tolls, traffic fines, or extra driver requests are always itemized on the invoice. Customers can request a breakdown of these charges at any time.
Mirza Rent A Car treats these costs not as penalties but as service fees, ensuring full clarity. This customer-oriented approach has made the brand one of the most reliable and preferred names in the car rental industry.
Avoiding extra fees is easy with a few simple steps. First, always read the rental agreement carefully. It clearly lists all potential additional charges. Before signing, confirm details such as pickup and return times, fuel policy, and additional driver conditions.
Second, inspect the vehicle thoroughly before pickup. Record any existing scratches or damage on the delivery form. This ensures you won’t be held responsible for pre-existing issues at return.
Also, check the fuel level and mileage limits. Make sure the “full to full” fuel policy is in place. Confirm the HGS balance to avoid unexpected toll charges after the rental.
Mirza Rent A Car assists customers during these checks and provides photo-documented delivery forms. This ensures a trustworthy rental process for both parties.
Finally, booking early and choosing insurance packages in advance are the most effective ways to avoid extra costs. Mirza Rent A Car’s online reservation system allows users to manage all details easily, ensuring a smooth and budget-friendly rental experience in Istanbul.
In summary, additional charges in car rental often arise from poor planning or misunderstanding. Mirza Rent A Car manages this process transparently and fairly, protecting its customers’ budgets while ensuring a comfortable and stress-free driving experience.
